Employee Research Services Sometimes, an organization’s research efforts need to be focused internally, rather than on its customers. You know what your customers want. What do your employees need in order to give it to them? How prepared are employees to deliver the promises you make to your customers? Do staff members know how their role and their work contribute to your company’s success, or to the success of your clients and customers? The only way to find the answers to these questions is to ask. We conduct this research and help you understand what the data means. We’ll also recommend a plan for increasing your employees’ engagement and ability to deliver what your customers want and expect from you.